Crawl Space Repair & Encapsulation in New Martinsville, WV

• 5/
• 5/
• 5/
• 5/
• 5/

This review is for any single, female, homeowner that needs work done and are looking for an honest company. Trust Bakers. I had Bob come…

This review is for any single, female, homeowner that needs work done and are looking for an honest company. Trust Bakers. I had Bob come to give me an estimate on my cracked, sunken patio, he let me know they could try to do it but it wouldn't be pretty and I may not get the results I wanted. I wanted to try anyway. We booked. Bob called and said I was assigned a foreman named Hayden and he thought that was the best foreman for the job. The day of my appointment arrived, bad weather hit. They went out of their way to reschedule me for the weekend. No worries. The day came. Hayden arrived and let me know if he did the job I would be wasting my money and that I should just put the funds towards getting a new patio….in a nice way. When Bob did his inspection my patio was decorated with chairs, rugs, Halloween decorations and things. I had it emptied for the job. So, he could not accurately assess. Not his fault! I'm very happy with the services I ended up not receiving from this company due to their honesty and ethics. Customer service was also great. Communication was great. If I ever have a need in the future (I probably will, my house is 107yrs old) I will not hesitate to contact Bakers Waterproofing. You shouldn't hesitate to contact them either!

Shannon Lacey

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Colson, Norm, and Travis installed a basement gutter and pump system in my home today. They were on time, very polite and professional, and …

Colson, Norm, and Travis installed a basement gutter and pump system in my home today. They were on time, very polite and professional, and got the job done in a good time and it looks exactly as advertised.

John Young

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

I'm giving 5 stars even though we were unable to have Groundworks complete our job as planned. They bumped us up two weeks ahead of…

I'm giving 5 stars even though we were unable to have Groundworks complete our job as planned. They bumped us up two weeks ahead of schedule. When they came to the house they found that the work order was missing a bunch of additional things that needed to be added to complete the job. There was a miscommunication between the individuals who wrote the job plan and the workers. The foreman, Cale showed genuine empathy and did everything he could to try and see if it was possible to do the job within our original price range. While Cale moved back and fourth inspecting our crawl space and calling the office to try to find a solution, Joey, Gauge and Brad helped brainstorm and entertain my toddler. When ultimately we would be unable to afford the job after the job was written properly, they were still kind and gave us a direct contact to chat with on the best way to move forward. My Husband spoke with Martin and he was very informative, honest and helpful. Despite us not being able to move forward with our project as planned, we will definitely be going with Groundworks in the future. Everyone we worked with was kind, honest and professional.

Haleigh Poch

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Had basement dewatering system and sump pump installed.Bert Jr, Ahishire G. and Jeff B. we're great! Very efficient, patient and…

Had basement dewatering system and sump pump installed.Bert Jr, Ahishire G. and Jeff B. we're great! Very efficient, patient and professional in the actions while they were here. Felt well served. Now if the we have problems we know who to call . Thanks guys. "Lunch is ready"!😁Update:After several months, Chad and crew arrived to reroute our discharge system from our sump pump. Very neat work and hopefully our yard will dry out.

chris squire

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Called Bakers for options with room below the garage. Appointment within one day. Exceptional service provided by Bob Liga who was…

Called Bakers for options with room below the garage. Appointment within one day. Exceptional service provided by Bob Liga who was prepared, familiar with the house and walked me through step by step everything he was doing. He quickly assessed,provided options ,wrote steps and did a follow up call for any additional questions. Extremely knowledgeable and focused on the customer. Thank you Bakers and Bob.

Georgina Trunzo

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Excellent and seamless experience from start to finish thank you

Excellent and seamless experience from start to finish thank you

Ryan Maerkl

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Baker’s Waterproofing did a spectacular job lifting our stairs and walkway! They were clean, precise, caring and very professional. We no…

Baker’s Waterproofing did a spectacular job lifting our stairs and walkway! They were clean, precise, caring and very professional. We no longer struggle to climb our stairs and do not expect to have the kind of water problems we were having in these areas. Hayden S. and Andy H. work very well together and come highly recommended!

Kim Musgrove

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Although we decided to not get our basement waterproofed, our representative John was exceptional. He did an excellent job educating us and …

Although we decided to not get our basement waterproofed, our representative John was exceptional. He did an excellent job educating us and was very kind. We are definitely keeping Baker’s in mind for the future. Thanks John for such great customer service!

Katherine Marra

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Brian, Darren, and Garrett were very friendly and professional! Brian kept us well informed of the progress of the foundation repairs by…

Brian, Darren, and Garrett were very friendly and professional! Brian kept us well informed of the progress of the foundation repairs by providing daily updates. They cleaned up at the end of each day. We would highly recommend Baker’s Waterproofing!

Michelle Rowlands

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Shannon sisk was incredibly informative and knowledgeable about all aspects of the crawl space sealing. He was a gentlemen!

Shannon sisk was incredibly informative and knowledgeable about all aspects of the crawl space sealing. He was a gentlemen!

Chad Eberle

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

The crew Eric Davis and Darius Durham were professional and friendly. Thanks guys for getting the job done.

The crew Eric Davis and Darius Durham were professional and friendly. Thanks guys for getting the job done.

Katherine Strait

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

We recently had Matt, Casey and Chikar do a big job at our home. The young men were efficient and proficient at their work. Always prompt…

We recently had Matt, Casey and Chikar do a big job at our home. The young men were efficient and proficient at their work. Always prompt to arrive and kept in constant communication with us throughout the job. We are very pleased with the results. They were very respectful in their manner. When the job was complete the area was cleaned and put back together.

Patricia McKenna

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Only conducted the initial assessment and review. Chris P. was timely, professional, and knowledgeable about what fixes should occur….

Only conducted the initial assessment and review. Chris P. was timely, professional, and knowledgeable about what fixes should occur. Ultimately decided not to move forward with project but would recommend groundwork’s for quoting.

Michael Rucinsky

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Bakers waterproofing is excellent. Weve used them since **** and are happy with all results. Our almost 9-year old sump pump quit working …

Bakers waterproofing is excellent. Weve used them since **** and are happy with all results. Our almost 9-year old sump pump quit working after a 25-hour power outage last week. Today, *************************** came and did a thorough cleaning of it and got it working again. He was so helpful in answering all our questions. We decided to replace the pump anyhow due to its age. Another great experience with Bakers Waterproofing!

Violet H

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Great company with an amazing experience from start to finish. Cannot say enough great things about Baker’s!

Great company with an amazing experience from start to finish. Cannot say enough great things about Baker’s!

Mitch Welliver

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Brendan Byham was very professional and informative. Would recommend him and this company for all your concrete foundation issues.

Brendan Byham was very professional and informative. Would recommend him and this company for all your concrete foundation issues.

Anthony G.

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

The entire process from the estimate to finishing the job was extremely convient and easy. The workers, Aaron Lenker & Corbin Gillichbauer, …

The entire process from the estimate to finishing the job was extremely convient and easy. The workers, Aaron Lenker & Corbin Gillichbauer, were timely, friendly and professional. They were able to answer all of my questions. They kept the work area safe and post work cleanup was great. Good job to all

Jerry Maertz

View Review

See full review

• 4/
• 4/
• 4/
• 4/
• 4/

The team assigned to my project delivered exceptional results and truly exceeded my expectations. The encapsulation crew—Tysean Lacks,…

The team assigned to my project delivered exceptional results and truly exceeded my expectations. The encapsulation crew—Tysean Lacks, Brennan Cole, and Geovanni Medina—demonstrated exceptional diligence and professionalism, completing the project to a standard that went above and beyond what I anticipated. While the work quality was outstanding, the company’s handling of procedural errors leaves room for improvement. Specifically, when a mistake occurred during the house jacking process—where one jack was omitted from the initial cost estimate—I was disappointed by the company’s approach to resolving the issue. Rather than absorbing the cost of their oversight, they attempted to pass the additional expense onto me, even threatening to cancel the project when I objected. Considering the premium pricing of their services, which often exceeds industry standards, such situations should not arise. To their credit, the company ultimately reduced the additional cost as a resolution, but homeowners investing significant sums—ranging from tens of thousands to six figures—should not bear the burden of internal errors. Overall, while the work itself was exemplary, I encourage the company to re-evaluate its policies for addressing and resolving procedural missteps to better align with the level of service their pricing suggests. That said, based on the overall performance and the final product they delivered, I would highly recommend them.

Justin Schmidt

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Jason was very professional and knowledgeable.

Jason was very professional and knowledgeable.

Jason Albright

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

I had contacted Bakers because of some issues we had with water in the basement. They had sent over Cale, Shay, and Greg. They were all…

I had contacted Bakers because of some issues we had with water in the basement. They had sent over Cale, Shay, and Greg. They were all very thorough and explained everything that would be happening. They kept me informed throughout the process and were able to resolve the issues I was experiencing. They did an amazing job, and I would highly recommend this company if you need some water proofing done!

Ashley Lang

View Review

See full review