Transfers and Warranties
Each of our products has specific warranty information which is listed on your copy of the warranty at the appointment and with your contract. We encourage you to review your contract and ask our team if you have any concerns. There are zero fees.
Our sump pumps DO NOT have a life-time warranty, but there is a free replacement on the pump within 30 months of the installation. Pumps are mechanical and have a manufacturer warranty. It’s hard to warrant mechanical items, but we use the manufacturer warranty. We do guarantee that no water crosses the system and gets onto the floor.
The warranty on the system is transferable to anyone who purchases the home after the installation and is valid for 25 years from the date of install. The lifetime warranty can only be transferred if the property is sold within 1 year of the date of install and is paid in full upon completion.
It is highly recommended that you schedule a maintenance check once a year, but it does not void the warranty if you choose not to. Annual maintenance checks have a cost that is determined by the system you have.
Sump pumps are the most effective way to forcibly remove water from the home. Putting in the drainage system without the sump pump will not guarantee that the water will be contained and removed from the premises. Much of what we do is insurance against water invading our living space.
We can’t be sure how often the pump will turn on, since it depends on how much it rains. Depending on how much water is around and under the home, it is normal for water to be in the bottom of the liner, that is, until it rises to a certain level where it will activate the float switch.
Sump pumps last, on average, 3-5 years, but we’ve seen them last 12-15 years. Annual maintenance is what helps extend the life of your pump.
If you live in Bethel Park, PA, Mt. Lebanon, PA, Wheeling, WV, Morgantown, WV, or Moundsville, WV, you must obtain a permit for your home improvement project. You will need to get in contact with your local municipal’s planning office to do this. We recommend you keep a copy of your estimate in case it is required.
Your contract states you, the homeowner, are responsible for preparing the work area for installation. Dust should be expected and you should protect the area as you deem necessary.
After the installation is complete, we recommend you wait 4-6 weeks to allow for the concrete to completely cure with no moisture coming up through the concrete.
If you have any questions about our products, appointments, or procedures, feel free to contact us. Our team will be happy to help you!