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We recently had our driveway and patio repaired with your Polylevel system and as part of the project a new driveway drain was installed. We are so impressed with the work of Tom Hannah during the entire project we felt motivated to write this letter.
Initially Tom did the polylevel in both the back and front of our home. He meticulously and patiently worked and did an excellent job of leveling the concrete.
Today, Tom was assigned after a handful of other workers, all with different opinions on how to proceed with the drain work in our driveway, Tom listened to our concerns and proceeded to analyze how to execute tying in the drain to the pipe below that it had only previously been dripping into. He understood our desire to have the drain and pipe be one continuous piece. He took extra time and effort to think through the and devise a way to accomplish exactly that. We are very pleased with how carefully he listened to our concerns and then came up with the perfect solution. His listening skills along with his ability to improvise a good solution are so impressive we would like to say thank you for sending him to do the work today.
Although a number of people came to look at the challenge with our drain, only Tom really thought through the issue to come up with a solution that would give us a high-quality result. We really believe if Tom had been assigned t do our drain work in the first place, the initial problem might have been avoided.