Your employee Brian was most accommodating. He took the time to explain the problem and corrected it. It was refreshing to have someone who actually cared, and knows that the customer is important. Employees like Brian are an asset to your company.
He was so very kind and knowledgeable. The biggest thing was that he addressed all of my concerns. He was patient throughout the process, and he is an asset to Baker's. Brian gives Baker's a great image!
Shawn overwhelmed us with knowledge.