Monique Medlen

Baker's Waterproofing

Title: Production CSR

Hometown: Bentleyville

Monique Medlen from Baker's Waterproofing

Monique started her career with Baker's in the summer of 2014 with an associate degree in Executive Office Administration. With her past retail experience, Monique brings a diverse background of customer service and computer skills to our team. She is one of our Customer Service Representatives whose job is to ensure a positive first impression to our customers. She is also responsible for preparing Service Advisor reports, and assisting in processing payments.

When asked about what she likes most about working at Baker's, she stated, “Everyone here plays a very important role and everyone is willing to help others.”

Away from the office, she enjoys playing softball and spending quality time with her family and friends.


Customer Reviews
About Me
  • By Karen M.
    Strabane, PA

    "Very professional, easy to talk with, pleasant, explained everything that would be done and answered all my questions."

    Customer Review

    By Karen M.
    Strabane, PA

    Very professional, easy to talk with, pleasant, explained everything that would be done and answered all my questions.

from customers I've helped!
  • "My basement looks beautiful--my heart goes out to the crew. They worked very hard and did a wonderful job! I..." Read Full Testimonial

    Carolyn C. of Wana, WV

    Customer Testimonial

              I had some work done by Jon Mitchell and Johnny at my home in the basement. They did a wonderful job and I really appreciate it. They did not take a break and they worked hard all day. My basement looks beautiful--my heart goes out to them. The scheduling went beautifully with Monique Medlen. The project wasn’t supposed to be scheduled until December, but Jesse Pitcock said he’d try to get me in sooner, which he did, and I appreciated that.
    Carolyn C.
    Wana, WV

Company Awards

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2019 Top Workplace
2019 Top Workplace

our service area

We serve the following areas

  • Acosta
  • Addison
  • Berlin
  • Boswell
  • Boynton
  • Cairnbrook
  • Central City
  • Champion
  • Confluence
  • Davidsville
  • Fairhope
  • Fort Hill
  • Friedens
  • Garrett
  • Gray
  • Hidden Valley
  • Hollsopple
  • Hooversville
  • Jenners
  • Jennerstown
  • Jerome
  • Jones Mills
  • Kantner
  • Laughlintown
  • Listie
  • Markleton
  • Markleysburg
  • Meyersdale
  • Mill Run
  • New Baltimore
  • Quecreek
  • Rector
  • Rockwood
  • Salisbury
  • Seanor
  • Shanksville
  • Sipesville
  • Somerset
  • Springs
  • Stoystown
  • Tire Hill
  • Ursina
  • Wellersburg
  • West Salisbury
  • Windber
West Virginia Our Locations:

Baker's Waterproofing
570 Carlton Drive
Bentleyville, PA 15314